Frequently Asked Questions
Where is my order?
You can track your order directly from our order tracking page by clicking here .
If you ordered a week ago, don't worry! Your order has been shipped and you should have received a shipping email (check your spam).
What glue should you use for your wallpapers?
We recommend using a standard thick wallpaper glue to ensure the wallpaper stays securely on all types of surfaces.
We also recommend pasting the wall, strip by strip, to make it easier to hang the wallpaper.
What are the printing times?
Our printing and shipping times vary between 2 and 4 business days.
After this period, you will receive an email informing you that your order has been shipped and that our carrier has taken responsibility for your package to deliver it to you.
Contact
Our email customer service is available 7 days a week to answer all your requests. Contact us by email using the form below, and we will respond to you within a maximum of 48 hours .
IMPORTANT: To ensure a prompt response, please note that repeated and excessive sending of messages in a short period of time may trigger our spam filters. This will cause your communications to be classified as spam and will significantly extend response times.
